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Firstsource

Helping customers stay ahead of the curve through transformational technologies and capabilities Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company, is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. Our ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, India and the Philippines, we act as a trusted growth partner for over 100 leading global brands, including several Fortune 500 and FTSE 100 companies.

Outsourcing/Offshoring
10,000+ employees

Do more with our Digital First, Digital Now approach

Mission

To shape the future of the Business Process Management (BPM) industry by leading the way in transformational technologies and capabilities. To constantly stay ahead of the curve in order to drive growth for customers, enriching experiences for employees, value for investors, and a positive impact for communities that we operate in.

Values

We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH.

Take Risks. 

Drive Excellence. 

Stay Agile. 

Put Customers first. 

Build Credibility. Be Humane.

Diversity & Inclusion

At Firstsource, embracing a culture of inclusion and diversity in everything we do not only aligns with our organization’s mission of creating moments that matter for our employees but is also a powerful business imperative and differentiator. Rooted in our organizational values, we believe that inclusion and diversity enable us to unlock innovation and create more value for our global clientele. Diversity of cultures, identities and perspectives is a strategic priority for our organization and is anchored around our focus to have our global workforce mirror the diversity in communities, clientele, and talent pools. We are committed to sculpting a safe, equitable, and intentionally inclusive organization where employees, regardless of their gender, ethnicity, sexual orientation, age, physical abilities, and other personal and social attributes, can bring their whole selves to work.

Opportunities at Firstsource